Too Good To Go: End Food Waste

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1.0M+ InstallsΒ· 4.9 β˜…Β· 10 StepsΒ· LifestyleΒ· Food And Drink

Too Good To Go Isn't Just Saving Food – It's Engineering a Global Movement 🌍

Making $0 in direct user revenue but boasting 1 Million monthly downloads? That sounds counterintuitive, but Too Good To Go is pulling it off. This app has turned fighting food waste into a mainstream habit by connecting users with surplus food from local stores at bargain prices.

Let's reverse-engineer how they built this incredibly sticky experience, blending mission with masterful mobile UX.

Onboarding: Mission First, Details Later

Too Good To Go knows its strength: a compelling mission. The onboarding starts immediately, showcasing the core value proposition – "Let's get started saving food!" before asking for anything complex.

✨ Simple Sign-up: Options like Apple, Facebook, or Email cater to user preference, reducing initial friction. No complex forms right away.

πŸ”’ Permission Timing: The app requests tracking permission (ATT prompt) and notification access relatively early, often framed around improving the user experience or finding "Waste Warriors". While standard, placing these after establishing the mission aims to increase opt-ins.

πŸ—ΊοΈ Location is Key: Choosing a country is mandatory early on, highlighting the hyperlocal nature of the service. This immediately grounds the user experience.

πŸ“š Quick Education: A snappy multi-screen tutorial explains the core concept: Explore stores -> Get a surprise -> Collect & celebrate. It’s fast, visual, and sets expectations effectively, concluding before the user even sees the main interface. They make 10 steps feel surprisingly light.

The Core Loop: Discovery, Surprise, and Savings

The heart of Too Good To Go lies in discovering and reserving "Surprise Bags."

πŸ“ Map-Centric Discovery: The app leans heavily on a map interface, showing clusters of available bags in geographic areas. A distance slider allows users to easily define their search radius. This visual, location-first approach is perfect for finding nearby deals. Searching for a specific city refines the map instantly.

πŸ“‹ List View Alternative: For those who prefer scrolling, a List view presents options linearly. Users can toggle between List and Map, offering flexibility in browsing styles.

πŸ›’ The Surprise Bag: Each listing details the store, the type of bag (e.g., Bakery, Meal, Groceries), collection times, price (often showing original value for comparison), distance, and user ratings. Crucially, the exact contents are a mystery – managing this "surprise" element is key to the app's appeal. Pop-ups reinforce this: "Your bag is a surprise!"

UX Deep Dive: Clarity and Urgency

The user experience is designed for quick decisions and easy action.

⭐ Information Hierarchy: Store detail screens prioritize what users need most: Price, Collection Window, Rating, Distance, and "What you could get" description. Tags like "Bread & pastries" or "Meal" help categorize.

πŸ“Š Social Proof: Ratings (e.g., 4.7 / 5.0) and review highlights ("Quick collection," "Friendly staff") build trust instantly. Showing how long a store has been "Fighting food waste" and the number of "Meals saved" adds a powerful layer of community impact.

⏳ Subtle Urgency: Indicators like "3 left" or timed reservation windows ("01:00 minutes left to reserve") gently nudge users towards making a decision without being overly aggressive.

πŸ’Έ Seamless Reservation: The process is straightforward: select the bag, potentially adjust quantity (though often limited to 1), choose a payment method (integrating platform options like Apple Pay alongside cards), and reserve. Error messages, like an unsupported card in Apple Wallet, are clear and provide guidance.

Beyond the Bag: Engagement and Community

Too Good To Go fosters engagement beyond just the transaction.

πŸ‘€ Profile & Progress: Users can optionally add personal details (name, gender, dietary preferences, birthday, locations). The profile prominently displays environmental impact ("CO2e avoided") and financial savings ("Money saved"), reinforcing the benefits of using the app. Explaining metrics like CO2e adds educational value.

❀️ Favorites & Notifications: Users can favorite stores for easy access later. Notification settings are granular, allowing users to control alerts for availability, updates, promotions, and even set daily reminders – crucial for catching limited-time bags.

🀝 Charity Integration: The app seamlessly integrates options to donate to food-related charities (like Rethink Food), aligning perfectly with the core mission and offering another way for users to contribute.

πŸ” Powerful Filtering & Sorting: Users aren't just limited to browsing. They can search by keywords (like "chicken"), sort results by Relevance, Distance, or Price, and filter by Collection Day, Time, Food Types (Meals, Groceries, etc.), and Dietary Preferences (Vegetarian, Vegan). This level of control makes finding the right bag much easier.

Why It Works: The Recipe for Success

Too Good To Go's triumph isn't accidental. It's a masterclass in:

  1. Mission-Driven Design: The goal of fighting food waste permeates every aspect of the app, creating strong user buy-in.
  2. Hyperlocal Focus: Leveraging location data and mapping is central to the user experience and value proposition.
  3. Simplicity & Clarity: Despite the logistics involved, the user flow for discovery and reservation is remarkably smooth.
  4. Managed Expectations: The "Surprise Bag" concept is clearly communicated, turning potential uncertainty into part of the fun.
  5. Building Community: Features highlighting collective impact, ratings, and charity partnerships foster a sense of belonging.
  6. Frictionless Transactions: Easy payment integration makes reserving a bag effortless.

Even without a direct subscription fee for users, Too Good To Go has built a powerful, engaging platform that delivers tangible value – saving users money, supporting businesses, and making a real impact on food waste. It's a model many aspiring app builders can learn from.

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