Slimming World isn't just another weight loss app; it's a £200k/month machine built on decades of brand trust and a finely tuned digital strategy. Despite a modest 10,000 monthly downloads, its revenue punches far above its weight. How? By mastering user qualification and deploying a high-commitment conversion funnel.
Let's reverse-engineer their digital-only service onboarding to reveal the playbook. 🧠
Slimming World’s onboarding isn't a casual sign-up; it's a meticulous screening process. Before you even think about plans or payment, you face a series of crucial health questions.
It starts standard: name, date of birth. But then it gets serious. Are you breastfeeding? Do you have an active eating disorder? Specific medical conditions like cancer, liver, or kidney disease? These aren't just profile fields; they're potential stop signs. 🚦 Slimming World is actively filtering users for safety and suitability, ensuring their program is appropriate.
The process demands starting weight and height, offering flexibility with units (stones/lbs vs. kg, feet/inches vs. meters). This data feeds directly into a critical checkpoint: the BMI calculation. If your BMI falls within a healthy range, the app doesn't try to sell you weight loss. Instead, it informs you that you're already at a healthy weight and redirects you, preventing unnecessary use of the service. Only users who appear to medically qualify (based on BMI) proceed further. This isn't just responsible; it's smart segmentation.
Once past the initial health gates, the app requires more detailed information. Email address and confirmation, password setup, a security question – standard account creation steps.
But then it asks for a full billing address, using address lookup tools for accuracy, and even a contact number. Why collect all this before the paywall? It builds user investment. Filling out detailed forms increases commitment. It also streamlines the eventual payment process and potentially aids in user identification for support, as the app explains regarding the phone number. Every field completed makes turning back less likely.
After navigating the comprehensive onboarding and profile setup, users finally hit the monetization point. And Slimming World doesn't shy away.
There's no free trial offered in this digital-only flow. It’s a hard paywall: €29.99 per month, payable upfront. 🔒 The "Buy now" button is prominent. Below it, a clear bulleted list outlines the value proposition: the Food Optimising plan, community access, activity programme, psychological support, and recipes.
This strategy relies on two things:
Slimming World's digital success isn't accidental. It stems from a deliberate strategy:
Slimming World demonstrates how a well-established brand can translate offline trust into a high-converting digital product. By meticulously qualifying users and requiring upfront commitment, they've built a €200k/month digital service that relies on serious customers, not just high download volume. Understanding these detailed flows and conversion tactics is crucial for anyone looking to build a sustainable subscription app.
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