DAZN isn't just another streaming app; it's a global sports powerhouse pulling in an estimated $7,000,000 in monthly revenue with around 350,000 downloads every month. Since its launch in 2018, DAZN Limited has carved out a significant space in the hyper-competitive sports streaming market. But how does it convert viewers into paying subscribers and keep them engaged? Let's dissect the mobile experience seen in their app, revealing the patterns behind their impressive performance. 📈
DAZN wastes no time. After a clean logo splash, users are immediately guided into a concise 3-step account setup.
The first step requests the essentials: First Name, Last Name, Email Address, and Password creation (with confirmation). There's no unnecessary friction here, just the core requirements to establish an account. An optional checkbox addresses marketing communications – standard practice, but clearly presented.
Interestingly, DAZN includes a "Restore purchase" option prominently below the main form. This anticipates users who might have subscribed elsewhere (like through Apple directly) or are reinstalling, smoothing the path for returning customers – a smart UX touch. ✅
Step 2 hits immediately after account creation: the paywall. DAZN employs a 'Soft Paywall' strategy – you create basic login credentials first, but access to content requires payment. There's no free trial offered in the flow observed, demanding immediate commitment.
The paywall intelligently presents multiple options catering to different viewing habits. A high-profile Pay-Per-View event (like "Fury vs Usyk" for €22,99) is featured prominently as an add-on, appealing to event-driven viewers. Alongside this sits the standard "Monthly Pass" (€11,99 per month), offering broader access. This dual approach maximizes potential revenue streams by capturing both dedicated fans and casual viewers. The call-to-action is clear, moving users efficiently towards payment completion. 💰
Once subscribed, DAZN strategically uses prompts to enhance the user experience and gather valuable permissions.
Almost immediately, a native-looking prompt asks "Enjoying DAZN?" encouraging users to rate the app. This timing is crucial, often catching users when excitement about accessing content is high, potentially leading to more positive reviews. ⭐
Next, users encounter the standard iOS App Tracking Transparency (ATT) request. Crucially, DAZN precedes this with its own screen explaining why they want permission – primarily for more relevant advertising during breaks. This pre-framing is a common tactic to increase opt-in rates by providing context and perceived user benefit before the potentially jarring system prompt appears.
DAZN’s main interface is built for sports fans. The home screen prioritizes immediate value:
A dedicated schedule view, accessible via a calendar icon, allows browsing by date and filtering by sport. This is essential functionality for any comprehensive sports streaming service, letting users plan their viewing ahead of time. 🗓️
DAZN offers features to tailor the experience and manage usage:
DAZN's mobile strategy demonstrates a clear focus on efficient conversion and content accessibility:
Generating $7 million monthly requires more than just content rights; it demands a meticulously crafted user experience that converts browsers into subscribers and keeps them coming back for more. DAZN's app showcases a robust understanding of these principles, providing valuable lessons for anyone in the competitive app landscape.
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